Making Dental Care Easier: Convenience, Comfort, and Care in Spokane
Posted on 12/12/2025 by OM |
 At Smile More Spokane Family Dentistry, we believe your comfort, your preferences, and your peace of mind matter.
That is why we have built our practice around options, convenience, flexibility, and genuine warmth. When you feel relaxed and supported, it becomes easier to prioritize your health, stay consistent with dental visits, and feel confident about your smile. Nothing makes us happier than helping our Spokane community feel cared for and understood.
Here is how we make every visit smoother, simpler, and tailored just for you.
Insurance-Friendly Support, Without the Stress
We get it. Dental insurance can feel confusing. At our Smile More, we are typically in-network with:
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Delta Premier
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Delta PPO
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Cigna (plan-specific)
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UnitedHealthcare (plan-specific)
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Regence (plan-specific)
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Aetna (plan-specific)
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Principal (plan-specific)
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Asuris (plan-specific) |
What matters most is that you don’t have to figure it out alone. Our team is always happy to offer a benefits check and help you understand your coverage as best we can. It is also essential to be transparent. We are a third party to your insurance plan, and every plan has layers of rules, exceptions, and fine print. Even with a benefits check, insurance companies can be unpredictable and sometimes uncooperative. What we can promise is this. We always advocate for you. If your plan owes you benefits, we will advocate for you with your insurance company to help you receive the coverage you deserve.
If your plan is not listed above but offers out-of-network benefits, we are always happy to bill your insurance on your behalf. For many patients, out-of-network preventive care, such as cleanings and exams, ends up being very similar in terms of coverage. Where you may notice a greater difference is with restorative treatments like dental fillings, because when we aren’t contracted with a plan, we do not have a write-off amount. However, many patients choose to stay with us because feeling comfortable, understood, and genuinely cared for is worth that difference.
No Insurance? Our Membership Club Was Made for You
Our in-house membership club is a simple and stress-free way for patients without dental insurance to stay on top of their oral health. Many patients love it because:
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It spreads preventive care costs throughout the year
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There are no surprise denials, waiting periods, or exclusions
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Members receive 15 percent off additional dental treatments
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It keeps dental care predictable and approachable |
Our club was designed to make healthy smiles accessible for every family in Spokane without the complexity of traditional insurance. Learn more about our Membership Club here.
Of course, self-pay as you go is also always an option if membership clubs are not your style.
Online Tools That Fit Your Life
You deserve dental care that fits into your schedule. To support that, we offer:
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Online scheduling
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Digital, HIPAA-secure forms
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Online payments
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Text-to-pay
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Stopping by in person when that is your preferred method. Many of our patients love to come in to ask a question or pay a bill face-to-face. As a relationship-focused Spokane dental office, we truly enjoy the chance to catch up, share a smile, and stay connected. |
Payment Options for Every Situation
We strive to make your payment process as simple as possible. We accept:
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Cash
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Check
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Debit and credit cards
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In-office Apple Pay
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Tap-to-pay
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CareCredit for flexible monthly financing (They have a great 6-month, zero-interest financing option!) |
Communication That Meets You Where You Are
Every patient communicates differently. You can reach us by:
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Phone for a personal, friendly conversation
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Text message for quick and convenient updates or scheduling |
Both options keep you connected in a way that feels natural and comfortable.
Choose Your Ideal Check-In Experience
Patients have different sensory needs and comfort levels. You can choose from:
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Traditional check-in with our friendly front desk team
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Phone check-in for a quieter, less stimulating arrival
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iPad kiosk check-in for fast and simple convenience |
Your visit should begin in a way that supports your comfort and calm.
Comfort Options Tailored to Your Needs
Patient comfort is one of our top priorities, so we are pleased to offer a complimentary comfort menu with blankets, warm neck rolls, lip balm, knee bolsters, and more, to help create a calm and positive experience. If you need a little extra support, ask us about our conscious sedation options.
We also offer a beverage bar with a variety of drinks and flavor options. These comforts help set the tone for the warm and welcoming atmosphere that defines our office.
Communication During Treatment: Your Style, Not Ours
Every patient processes information differently, so we tailor our communication during treatment planning and visits:
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Prefer a detailed explanation? We’ll walk you through every step.
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Prefer a bottom-line summary? We’ll keep it concise and clear.
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Prefer a collaborative conversation? We’ll create the plan together. |
You’re never just talked at — you’re included, respected, and supported.
At the End of the Day, It Is All About You
Your experience matters. Your comfort matters. Your smile matters.
At Smile More Spokane Family Dentistry, our mission is to create a dental home where you feel relaxed, understood, and genuinely cared for — through every interaction, every option we offer, and every visit.
If you’re looking for a Spokane dentist like Dr. Bryan Hill, or Dr. Natasha Wilhelm, who puts you first, we’d love to welcome you to our dental family. |
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